Positive Reviews
positive:
Requests are met efficiently
The staff have received fine reviews attesting to their great service offered. Out of several fine traits, the ability to always deliver requests in a timely manner is certainly one most boasted about. For example, when guests have requested a baby crib, it will be in their room waiting for them upon arrival.
positive:
Convenient to the Clinton National Airport
For guests needing to be close to the airport, possibly for an early flight, this hotel is ideal. With ease of access to the Clinton National Airport, guests find this hotel to offer the convenience they need to be on time without any hassles.
positive:
Fine location for business and pleasure guests
For guests who are visiting to do some work in Little Rock and for those visiting for fun, this hotel offers a convenient location. Located in the central business district close to the Clinton Presidential Library and also close to the Park Plaza Mall, Promenade Mall and several others, this hotel offers the best of both.
Negative Reviews
negative:
Internal signs of aging
Particularly when considering features such as the elevators, decor, some of the walls and carpeting, an older and slightly outdated impression is received. Reviews suggest that small-scale refurbishment of the above features would go a long way.
negative:
On-site restaurant experience is less than average
Several guests have complained about the on-site restaurant at this hotel. Not so much insofar as the food is concerned, but rather with regards to the service offered. It appears to be significantly understaffed and, on several occasions, has been closed during its trading hours.
negative:
Some of the older features are noisy
With sounds from the in-room air-conditioners, as well as the ice machines on each floor, guests found it difficult to ignore and sleep through. Sound-proofing methods definitely can be improved.