About Holiday Inn Express Worcester Downtown
Holiday Inn Express Worcester Downtown is a smoke-free hotel with free parking that's just a few minutes’ walk from the DCU Center and Union Station in Massachusetts.
All the guest rooms at this location offer coffee makers, hair dryers, free toiletries and refrigerators. The air-conditioned rooms also feature flat-screen TV and free wired Internet service. There are some rooms that offer microwaves upon request.
The hotel boasts a business center and meeting rooms. There are also amenities such as a 24-hour front desk, ATM and health club available for use onsite.
Guests of the Holiday Inn Express Worcester Downtown hotel are welcome to enjoy the Express Start breakfast buffet that features hot and cold items. Visitors can also partake in tea and coffee in the lobby.
The leisure hotel is near an assortment of higher learning institutions including Holy Cross, Clark University, Worcester State and Assumption College.
Positive Reviews
positive:
Convenient Locale for Worcester
Visitors mentioned that this hotel is located near fast food establishments for a quick bite to eat. Others mentioned it's also close to most of the points of interest in the city with many of them being within 15 minutes walking distance of the hotel.
positive:
Amenities Greatly Appreciated
Travelers stated that they liked having many of the freebies including free parking and the free breakfast. So if you're looking for hotel to provide a few little extras during your stay, guests say you'll be happy here.
positive:
Great Customer Service
Several guests pointed out that they really enjoyed the service they received here. The employees are friendly and go out of their way to help visitors have a pleasant stay. So that's important to you, this hotel fits the bill according to a number of travelers.
Negative Reviews
negative:
Breakfast Reviews Spotty
Some guest mentioned they really enjoyed the breakfast. Others commented that it should be much better, even though it is free. So your enjoyment of the morning meal may depend on your expectations.
negative:
Miscellaneous Maintenance Issues
Some visitors mentioned various maintenance issues such as loose sink basins, chipped doors, poorly hung drapes, TVs that didn't work and bathtubs that don't drain properly. So while there isn't a single prevalent issue, it seems that some guestrooms could use some work here and there according to guests' comments.
negative:
Odorous Bathrooms and Hallways
A few guests mentioned that the hallways had lingering smoke smells. Others cited that the bathrooms have a mold scent. Overall though, most guests didn't have an issue with smells at this hotel.