About Hilton Garden Inn Worcester
Steps from the DCU Center and Mechanics Hall, the Hilton Garden Inn Worcester offers modern, smoke-free guest rooms and suites.
Standard amenities include a 37-inch flat screen television, an ergonomic work space, and complimentary Wi-Fi with remote printing to the 24-hour business center. Mini refrigerators, microwaves, and Keurig coffee machines also help guests feel at home.
The Hilton Garden Inn Worcester offers a fitness center, indoor pool, and 24-hour Pavilion Pantry convenience mart.
Guests can enjoy a freshly prepared, full American breakfast daily at the Garden Grille & Bar. The Uno Chicago Grill offers lunch, dinner, and a seasonal outdoor patio.
Attractions within walking distance include the Hanover Theatre for the Arts, Worchester Art Museum, and the Central Mass Symphony. All of Worcester's dozen colleges are within a 15-minute drive.
Positive Reviews
positive:
Convenient location
Guests note that the hotel's location in downtown Worchester is very convenient for events at the DCU Center or Palladium. Drivers appreciate that the I-290 is easily accessible from the hotel, and that affordable indoor parking is available nearby. There are several popular restaurants within walking distance as well.
positive:
Friendly, helpful staff
Guests give high marks to the front desk staff for their friendly and professional service. The housekeeping team also does an exceptional job, with most guests reporting very clean, well kept rooms and public areas.
positive:
A good bed and breakfast..
Guests generally find the rooms to be very comfortable, and they appreciate the convenience of the mini fridge, microwave, and Keurig coffee maker. Many enjoy a great night's sleep and enjoy waking up to the breakfast buffet, which includes a good selection of hot and cold choices, including eggs made-to-order.
Negative Reviews
negative:
Light sleepers, pack ear plugs..
Several guests were troubled by noise issues. The sources include thin walls, inconsiderate neighbors, the heating and cooling systems, the fridge, and the passing trains.
negative:
Parking is across the street..
Several guests found parking at the garage across the street to be inconvenient, especially in wet weather. A few guests were not informed that the front desk can validate parking tickets. Some also note that the garage is in grim condition, and do not feel safe entering it after dark.
negative:
Beds too firm or soft for some..
Some guests in rooms with the newer, Garden Sleep System beds found them too firm even when the dial was adjusted, while some guests in rooms with traditional, non-adjustable beds found them a bit "old" or too soft.