Hotel Holiday Inn Express & Suites Sunset Valley (Austin, USA)

Previous guests have tended to rate the standard of service here highly, often finding the front desk staff friendly and polite and happy to provide information and tips about the local area. Housekeeping staff also attract positive feedback.

Although not in the heart of Austin, many guests have been of the opinion that the location has saved them money when compared to the rates at hotels in downtown Austin. The proximity of Highway 290 means that the downtown area is just ten minutes away and there are plenty of Uber services to help you get around.

The quality of the breakfast here is generally deemed to be good. A few guests would have liked more choice but others felt the buffet was more than sufficient. Plus, the serving area is clean and well-organized and the staff is attentive. There's nothing much to complain about here - especially since breakfast is a freebie.

Previous guests have mentioned several sources of noise. Most frequently, disturbance comes in the form of traffic noise from the freeway, the air-conditioning units in the bedrooms, and people in the car park. The severity of the problems will likely depend on which room you are allocated.

Several guests have arrived at this hotel at the designated check-in time to find that they could not go to their room as they were not ready. Although the staff is generally found to be friendly and helpful, it does appear that check-in could run more smoothly.

A number of reviews indicate that you may encounter slow draining water in the en-suite bathrooms. Also, some guests said that the water had an odd smell to it which was quite off-putting when showering.