Hotel Holiday Inn Buffalo-Amherst (Amherst, USA)

Staff at this hotel have received wonderful remarks regarding the service they offer. Guests have been very pleased with the friendly greeting from housekeeping and the attentive customer service from front-desk staff. Guests have even gone as far as to mention a few names to express appreciation for the service offered at this hotel. .

The Blvd Bar & Grill offers guests the convenience of on-site dining and has been rated positively by guests. The food and service alike have both been appreciated and guests have especially enjoyed the fact that they need not leave the hotel as breakfast, lunch and dinner are offered. .

Guests have been pleased with this hotel's location being within ten miles from Niagara Falls and a host of other places of interest. Universities in the vicinity include University of Buffalo, Niagara University, Buffalo State, DYouville, Canisius College and ECC. A range of top-class restaurants are also nearby.

This hotel has received reviews regarding its age, guests stated that this is an old hotel and it is evident by small issues such as flickering lights, stains on the carpets and in the bathrooms.

Guests have left items behind in this hotel and these have often been of high value. Guests have phoned the hotel explaining this but hotel management had the response that any items left behind were the owner's responsibility and cannot be retrieved or sent back. .

Guests who have stayed at this hotel have, in a few reviews, made remarks about the overall safety at this hotel. Guests have stated that there were few measures taken to ensure security and guests have experienced loiterers around the hallways and parking lots and have also had things stolen from their rooms.