Buffalo Grand Hotel (Buffalo, USA)

Whether it was the front desk, the barkeep or the restaurant servers, the majority of guests here had a pleasant experience. They found them to be quite welcoming and professional when handling visitors and answering questions.

Guests who wanted to stay in Buffalo mentioned they enjoyed this location because it's close to practically everything in downtown. It's also not far from other attractions, like Niagara Falls.

While most customers didn't expect a luxury resort, many of them did feel they got their money's worth here. They thought it was a clean and comfortable place to stay in Buffalo and had the right number of amenities for their basic purposes (and expectations).

Some guests remarked that they wished there was more amenities included in their stay. In particular, they mentioned that breakfast and parking are both paid items. Some visitors remarked that making these free would be a nice touch, although, for most guests, paying extra wasn't an issue.

While most visitors said they didn't have a horrible stay, a few travelers did remark that the hotel seems old and could use some updating. They cite issues such as furniture that appears worn, water damage marks on the ceilings, loud heating and cooling units and stains in the bathtub.

A few guests mentioned that when they tried to connect they had issues, especially from the rooms. So if you're looking for serious tech time with your devices, you may have difficulty connecting here.