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    Hotel Hilton New Orleans / St. Charles Avenue (New Orleans, USA)

    Hotel Hilton New Orleans / St. Charles Avenue (New Orleans, USA)

    About Hilton New Orleans / St. Charles Avenue

    The Hilton New Orleans/St. Charles Avenue is just less than a mile away from the French Quarter and Bourbon Street. The hotel exudes all the charm of the 1920s and rooms have been elegantly styled with guests' comfort in mind. Rooms include access to Wi-Fi, black-out curtains, work desk, flat screen TV with on-demand entertainment, and Hilton Serenity bed collection. Suites also include additional living space. Guests can easily maintain their fitness regime at the on-site fitness center. Business travellers can stay connected to the office at the on-site business centre. Pets are also welcome. Luke is the onsite restaurant and is a popular place for breakfast, lunch, and dinner; and serves tasty meals inspired by fresh local ingredients. The world-famous beignets at Café Du Monde are less than a mile’s walk. The Hilton New Orleans/St. Charles Avenue is a 13-mile drive from the Louis Armstrong International Airport. Nearby POIs include the Mercedes-Benz Superdome, Harrah’s Casino, and the Mississippi River - all are less than a mile away.

    Top amenities

    • WiFi in lobby
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.2
    trivago Rating Index® based on 9035  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  9.0 / 10
    • RoomsVery good  8.2 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Friendly Front Desk Staff

    A number of guests reviewers mentioned the friendly front desk staff who made their check-in process smooth and simple, setting a great positive tone for their stay.

    positive:

    Great Restaurant.

    Luke's restaurant is a popular place to eat and many guests in their reviews mentioned the spectacular food. Equally guests commented that they enjoyed relaxing in the comfortable and atmospheric space.

    positive:

    Beautiful Building

    As one of New Orleans first skyscapers and a former Grand Masonic temple the building is steeped in history and Hilton has preserved many original and historic features of the building. A number of previous guests commented on their appreciation for the preservation efforts.


    Negative Reviews

    negative:

    Inconsistent Air-Conditioning

    Some guests had a very bad experience during their stay due to the old air-conditioning units which consistently broke down. The hotel accommodated all requests to move rooms or was able to fix the units so that guest comfort was maintained.

    negative:

    Maintenance Matters

    A number of guest reviewers mentioned very similar experiences with poor maintenance which they experienced during their stay. The majority of complaints were about the moldy bathrooms, lack of water and poor water pressure, faucets not working or dripping and the lack of ventilation in bathrooms.

    negative:

    Expensive Parking

    Some guests expressed their disappointment at having to pay an additional fee for parking through the valet service as there is no self-park option on-site. Guests mentioned that there are other cheaper self-park options within the vicinity of the hotel.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Parking
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. Snack bar
    17. Towels at the pool
    18. WiFi in public areas
    19. Room service
    20. Fax/Modem access
    21. Concierge
    22. Free WiFi (public areas)
    23. Valet parking
    24. Luggage storage
    25. Housekeeping
    26. Free WiFi
    27. Breakfast
    28. Regular disinfection
    29. Hand sanitizer provided
    30. Temperature screening
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Television
    2. Central heating
    3. Air conditioning
    4. Pay-TV
    5. Satellite TV
    6. Desk
    7. Telephone
    8. Safe
    9. Cable TV
    10. Coffee machine
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    333 St. Charles Avenue,  70130,  New Orleans,  USA
    Telephone: +1 5045248890 | Fax: +1 5045248889 | 

    Frequently Asked Questions about Hilton New Orleans / St. Charles Avenue

    • Is there a pool area at Hilton New Orleans / St. Charles Avenue?

      No, Hilton New Orleans / St. Charles Avenue doesn’t offer pool areas.

    • Are pets allowed at Hilton New Orleans / St. Charles Avenue?

      Yes, Hilton New Orleans / St. Charles Avenue has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hilton New Orleans / St. Charles Avenue?

      Yes, Hilton New Orleans / St. Charles Avenue provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hilton New Orleans / St. Charles Avenue?

      Check-in at Hilton New Orleans / St. Charles Avenue is available from: . Check-out time is by .

    • Where is Hilton New Orleans / St. Charles Avenue located?

      Hilton New Orleans / St. Charles Avenue is located in 333 St. Charles Avenue, 70130, New Orleans, USA.

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