Friendly Front Desk Staff
A number of guests reviewers mentioned the friendly front desk staff who made their check-in process smooth and simple, setting a great positive tone for their stay.
The Hilton New Orleans/St. Charles Avenue is just less than a mile away from the French Quarter and Bourbon Street. The hotel exudes all the charm of the 1920s and rooms have been elegantly styled with guests' comfort in mind. Rooms include access to Wi-Fi, black-out curtains, work desk, flat screen TV with on-demand entertainment, and Hilton Serenity bed collection. Suites also include additional living space. Guests can easily maintain their fitness regime at the on-site fitness center. Business travellers can stay connected to the office at the on-site business centre. Pets are also welcome. Luke is the onsite restaurant and is a popular place for breakfast, lunch, and dinner; and serves tasty meals inspired by fresh local ingredients. The world-famous beignets at Café Du Monde are less than a mile’s walk. The Hilton New Orleans/St. Charles Avenue is a 13-mile drive from the Louis Armstrong International Airport. Nearby POIs include the Mercedes-Benz Superdome, Harrah’s Casino, and the Mississippi River - all are less than a mile away.
A number of guests reviewers mentioned the friendly front desk staff who made their check-in process smooth and simple, setting a great positive tone for their stay.
Luke's restaurant is a popular place to eat and many guests in their reviews mentioned the spectacular food. Equally guests commented that they enjoyed relaxing in the comfortable and atmospheric space.
As one of New Orleans first skyscapers and a former Grand Masonic temple the building is steeped in history and Hilton has preserved many original and historic features of the building. A number of previous guests commented on their appreciation for the preservation efforts.
Some guests had a very bad experience during their stay due to the old air-conditioning units which consistently broke down. The hotel accommodated all requests to move rooms or was able to fix the units so that guest comfort was maintained.
A number of guest reviewers mentioned very similar experiences with poor maintenance which they experienced during their stay. The majority of complaints were about the moldy bathrooms, lack of water and poor water pressure, faucets not working or dripping and the lack of ventilation in bathrooms.
Some guests expressed their disappointment at having to pay an additional fee for parking through the valet service as there is no self-park option on-site. Guests mentioned that there are other cheaper self-park options within the vicinity of the hotel.
No, Hilton New Orleans / St. Charles Avenue doesn’t offer pool areas.
Yes, Hilton New Orleans / St. Charles Avenue has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Hilton New Orleans / St. Charles Avenue provides Parking, Accessible parking for guests.
Check-in at Hilton New Orleans / St. Charles Avenue is available from: . Check-out time is by .
Hilton New Orleans / St. Charles Avenue is located in 333 St. Charles Avenue, 70130, New Orleans, USA.
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