Positive Reviews
positive:
Near the highway
Guests appreciate the location, just off the I-10. Whilst you can make a quick getaway, the hotel is far enough away from the road so that noise is not an issue. The hotel is also close to a range of restaurants and malls to keep you entertained during your visit.
positive:
Great customer care
The staff at the hotel is extremely helpful and friendly, according to guests.
positive:
Clean and comfortable
The rooms are cleaned to a good standard and you should find them pretty comfortable too. Many guests love the special beds, which they can adjust the level of firmness to suit their preferences.
Negative Reviews
negative:
Difficult to access
Although it is near the Interstate, you may find locating the entrance to the hotel a bit tricky. Set behind a collection of other hotels, guests say that it is poorly signposted and awkward to find.
negative:
Subpar for a Hilton
Guests often expect more from a Hilton hotel for what they get here. The rooms seem dated with an 80s feel and are in need of being modernized. It's not that they are bad, it is just that they could be better. As cheaper alternatives are available, guests wonder whether it is really worth paying the supplement for the extra quality or not.
negative:
Expensive breakfast
Guests don't like paying extra for breakfast for a start, however, they find the prices here are particularly high. If you like a big buffet breakfast to start your day, you may find the hotel's offering to your satisfaction. However, if you just want a simple snack, a bagel or a continental breakfast you may well find it very expensive.