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    Hotel Hilton Garden Inn San Mateo (San Mateo, USA)

    Hotel Hilton Garden Inn San Mateo (San Mateo, USA)

    About Hilton Garden Inn San Mateo

    A three-star hotel, the Hilton Garden Inn San Mateo places guests near Mariners Point Golf Center and a 15-minute drive from San Francisco Airport. Amenities include a fitness room and an outdoor pool and spa tub. Along with en-suite bathrooms and air-conditioning, rooms feature one king or two queen beds. Additional amenities include Garden Sleep System beds, desks, Keurig coffee makers, microwaves, and mini-fridges. For entertainment, cable TV and free Wi-Fi are provided in each room. Facilities at the Hilton Garden Inn San Mateo include a 24-hour front desk, a business center, meeting and conference space, dry cleaning and laundry services, and free parking. The on-site Garden Grille & Bar opens daily for breakfast and evening meals. The hotel also offers room service and a 24-hour sundries store. The hotel lies within a 35-minute drive of San Francisco Zoo and San Jose. Guests are also well placed to visit Alcatraz Island and the Golden Gate National Recreation Area.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.7
    trivago Rating Index® based on 4590  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.6 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Good quality guest accommodation

    Guests have found that the rooms at this San Mateo are of a good standard. The accommodation is described as clean, comfortable, and spacious. Guests have also appreciated the selection of included amenities as well as being impressed by the standard of the on-going housekeeping service.

    positive:

    Top rated location

    The location of this hotel consistently scores top marks with guests. The choice of shopping and dining spots in the area have proved impressive as has the easy access to the coast and the reasonable driving distance to downtown San Mateo.

    positive:

    Pleasing service and facilities

    The standard of service offered by the staff at this hotel has impressed guests, with many describing the staff as friendly and professional and front desk services as running efficiently. Guests have also found that the on-site facilities cater well for both business and leisure trips.


    Negative Reviews

    negative:

    Limited shuttle hours

    Guests note that the hotel’s airport shuttle service is not a 24-hour service. This has presented some problems for guests who have arrived outside of service hours.

    negative:

    Paper cups in the rooms

    Given the overall standards on offer here, guests are surprised to find that the coffee cups in the rooms are of the paper variety. While not a huge concern, these cups have seemed out of place and cheap.

    negative:

    Some noise concerns

    Guests have occasionally reported that the in-room air-conditioning units are noisy. As this issue has not affected all guests, it seems that this could be down to a lack of maintenance in some rooms. A number of guests have also experienced some noise from delivery trucks attending to local stores.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Parking
    5. Terrace
    6. Pets allowed
    7. Hotel bar
    8. Outdoor swimming pool
    9. Convenience store
    10. Conference rooms
    11. Non-smoking rooms
    12. PC with internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Deck chairs
    17. Laundry service
    18. WiFi in public areas
    19. Room service
    20. Fax/Modem access
    21. Free WiFi (public areas)
    22. Pool
    23. Luggage storage
    24. Housekeeping
    25. Free WiFi
    26. Breakfast
    27. Hand sanitizer provided
    28. Safe distance
    29. Response protocol
    30. Online check-in/check-out
    31. New safety protocols
    32. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Television
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine
    Sports facilities
    1. Fitness
    2. Hiking trail
    Theme / Type
    1. Convention hotel

    Contact

    2000 Bridgepointe Circle,  94404,  San Mateo,  USA
    Telephone: +1(650)5229000 | Fax: +1(650)5229099 | 

    Frequently Asked Questions about Hilton Garden Inn San Mateo

    • Is there a pool area at Hilton Garden Inn San Mateo?

      Yes, Hilton Garden Inn San Mateo offers 2 pool areas.

    • Are pets allowed at Hilton Garden Inn San Mateo?

      Yes, Hilton Garden Inn San Mateo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hilton Garden Inn San Mateo?

      Yes, Hilton Garden Inn San Mateo provides Parking, Accessible parking for guests.

    • Where is Hilton Garden Inn San Mateo located?

      Hilton Garden Inn San Mateo is located in 2000 Bridgepointe Circle, 94404, San Mateo, USA.

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