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    Hotel Hilton Cairns (Cairns, Australia)

    Hotel Hilton Cairns (Cairns, Australia)

    About Hilton Cairns

    The Hotel Hilton Cairns hotel offers stunning waterfront views in a lush tropical setting a short distance from the Great Barrier Reef port on the Trinity Inlet, a short stroll from the Cairns Esplanade. Water-view rooms feature a private balcony, mini-refrigerator, hair dryer, flat screen TV with on-demand movies, in-room safe and air-conditioning. Swim in the stunning outdoor lagoon-style pool or complete a work out in the on-site gym and health club. Business travellers can stay connected in the 24-hour business centre. The Six Degrees bar and lounge overlooking Trinity Inlet is a popular place to have an afternoon drink before dining in the award winning Mondo Cafe Bar and Grille. The Hotel Hilton Cairns is a ten minute drive from Cairns International Airport. Be sure to take a day trip to the reef, picturesque Kuranda or explore the world famous Daintree Rainforest.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index® based on 11970  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  9.3 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    Great Views

    A number of guests were really impressed with the views from their rooms, some had absolute seaviews and others had river/sea views, but all commented on the uninterrupted views of the water which was the highlight of their stay

    positive:

    Great Access to the Barrier Reef

    The hotel is right near the port where boats take day trips to the Great Barrier Reef and many guests found this proximity very convenient after a long day of sightseeing. Many guests also mentioned the helpful tour desk staff who were able to arrange their day trips to Kuranda and the Daintree without any hassle.

    positive:

    Beautiful Breakfast

    A regular comment across a number of reviews was the excellent breakfast available at the hotel, with many previous guests commenting about the quality and freshness of the food.  Many guests also rated the made to order menu very highly.


    Negative Reviews

    negative:

    Lacklustre Service

    The lack of attentive and prompt service by the hotel's staff featured across a few reviewers, were previous guests expressed that they were not at all happy with the level of customer service received during their stay. Some guests commented that this was not what they had expected from the Hilton brand.

    negative:

    Showing its Age

    Some guests felt that this Hilton is starting to show its age, not only in the wear and tear on furniture, but also some guests felt that the decor is very dated and is in desperate need of a facelift to bring it into line with the modern style of contemporary five star hotels.

    negative:

    Maintenance Issues

    Some guests came across number of broken items or items in need of fixing during their stay and mentioned these in their reviews. Some felt that the broken and non functioning air conditioning units, broken fridges and stained carpets were completely unacceptable for a 5 star rated hotel.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Hot tub
    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Convenience store
    12. Conference rooms
    13. Non-smoking rooms
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Snack bar
    18. Sun umbrellas
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Fax/Modem access
    26. Doctor on site
    27. Concierge
    28. Free WiFi (public areas)
    29. Valet parking
    30. Pool
    31. Luggage storage
    32. Daily housekeeping
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Regular disinfection
    38. Hand sanitizer provided
    39. Safe distance
    40. Response protocol
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Pay-TV
    10. Radio
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Fridge
    18. Free WiFi (rooms)
    19. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Table tennis
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    34 Esplanade Cairns,  4870,  Cairns,  Australia
    Telephone: +61 740502000 | Fax: +61 740502001 | 

    Frequently Asked Questions about Hilton Cairns

    • Is there a pool area at Hilton Cairns?

      Yes, Hilton Cairns offers 2 pool areas.

    • Are pets allowed at Hilton Cairns?

      No, Hilton Cairns doesn’t allow pets.

    • Is parking available at Hilton Cairns?

      Yes, Hilton Cairns provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hilton Cairns?

      Check-in at Hilton Cairns is available from: . Check-out time is by .

    • Where is Hilton Cairns located?

      Hilton Cairns is located in 34 Esplanade Cairns, 4870, Cairns, Australia.

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