Positive Reviews
positive:
Upbeat, friendly and very accommodating staff.
Hawthorn Suites by Wyndham San Angelo hotel staff are exceptional and offer upbeat and positive customer service throughout the hotel. Front desk staff are not only professional and efficient, they also genuinely care about every customer’s needs, even going so far as to help a hotel guest plan a surprise for their partner in one instance.
positive:
Clean, comfortable, spacious rooms.
Rooms are decorated in contemporary furnishings with colorful accents and warm tones throughout. The spaces are spotlessly clean and fresh and accommodation is well-designed to offer the maximum amount of space possible.
positive:
Modern hotel in a great location.
Hawthorn Suites by Wyndham San Angelo offers a modern hotel space with quality amenities and features. The hotel is spotlessly clean throughout, including the spacious and inviting breakfast area and the modern 24-hour business facilities.
Negative Reviews
negative:
Some rooms are smaller.
It is important to note that not all rooms at this hotel offer the same amount of space or features and it is recommended that proper enquiries are made before booking is finalized. Some accommodation is ideal for business or single travelers and is too small for larger groups or families. Rooms also lack a mirror and there is only one available in the en suite bathrooms.
negative:
Wi-Fi is quite unpredictable.
The hotel’s free Wi-Fi service is quite unpredictable and will often disappear without warning. The 24-hour business center offers a better Wi-Fi and wired internet service and is recommended by guests for business travelers or those that need a reliable internet connection.
negative:
Poor water pressure is an issue.
Water pressure throughout the hotel is less than ideal and can be very frustrating as some occasion’s present virtually non-existent water pressure, not ideal for a good shower.