Hotel Hartwood Hall by Greene King Inns (Chorley, United Kingdom)

According to many visitors, this property's remodelled rooms were straightforward but more than sufficiently comfortable and clean for a stopover. There was praise for the way they were well-equipped with ironing facilities, hairdryers and tea and coffee provisions. Considering its usually reasonable room rates and perks like free parking, many guests felt it was fair value for money.

The location of this renovated Victorian merchant's home turned hotel appealed to many visitors as it was conveniently less than one mile from the M61 motorway and right beside the A6 for easy access to Chorley town centre. Travellers liked being within easy driving distance of shopping centres, dining options, area attractions and the beautiful Forest of Bowland plus Preston, Bolton and Blackpool.

Customer service standards were reportedly good at Hartwood Hall Hotel with many reviewers calling staff helpful, attentive and friendly. For diners, the attached pub and restaurant offered a wide menu of pub favourites plus a well-stocked bar that appealed to many.

It was claimed by some critics that certain rooms were rather small or in need of minor repairs to windows or lighting. Mould in bathrooms and inconsistent housekeeping standards also disappointed some reviewers. Furthermore, there were a few reports that the free Wi-Fi was sluggish.

Although diners were mostly pleased with the food at the connected restaurant, occasional mix-ups with orders or food that sometimes arrived cold detracted from their experiences.

Light sleepers commented that certain rooms were exposed to occasional traffic noise from the road and sounds from adjacent rooms due to thin walls. A few critics also reported unpleasant musty odours at times.