Positive Reviews
positive:
Location, location, location
Guests rave about the hotel's location, just a few steps from the the Seattle Center, home of the Space Needle, EMP, and Pacific Science Center. From there, it is easy to catch the monorail to Pike Place Market and many other Seattle attractions.There are a few restaurants within walking distance, as well as a grocery store. The hotel also offers a reasonably priced shuttle to the nearby pier for guests with a cruise ship to catch.
positive:
Top marks for the staff
The front desk, housekeeping, and breakfast staff frequently receive rave reviews. Guests particularly appreciate hospitable gestures such as the complimentary coffee, cookies, and bottled water in the lobby. Compliments also go to the chef; many describe the breakfast as "a cut above", with plenty of fresh fruit and day-to-day variety in the eggs.
positive:
Clean, comfortable rooms..
Guests often describe the rooms as sparkling clean, with comfortable furnishings and cozy beds. Families love the added space and convenience of the one-bedroom and two-bedroom suites, which offer well equipped kitchens and a private balcony with a view of the city.
Negative Reviews
negative:
Tight fit in the parking lot..
Several guests have commented on the difficulty of parking a large car or SUV in the hotel's lot, noting the spaces are too few and too small.
negative:
A noisy night for some..
Several guests had difficulty sleeping due to thin walls, noting they could overhear their neighbors speaking at normal volume, as well as people walking back and forth overhead. Others were troubled by street noise.
negative:
A chilly reception..
Though reviews of the staff are generally positive, a few guests had were let down by the front desk. Others were turned off by the paper plates and plastic cutlery in the breakfast room.