Positive Reviews
positive:
A good location
Hampton Inn and Suites Phoenix Chandler-Fashion Center is centrally located, within walking distance of several restaurants and just a few minutes' drive from dozens of restaurants, shops and entertainment venues. You're a short drive away from most of the area's most popular tourist destinations. And because the property is just off State Route 202, getting in and out is a breeze.
positive:
.The staff makes you feel at home
A warm, helpful and dedicated staff welcomes you at check-in and is there for the duration of your stay. They are happy to accommodate most any request and they can point you in the direction of places to eat and the most popular local attractions.
positive:
The guest rooms are clean and comfy
Clean guest rooms, comfortable beds and soft linens make for a really great experience. And with lots of amenities and a sitting area, you can really stretch out and relax.
Negative Reviews
negative:
There are smoking rooms here
Hampton Inn and Suites phoenix Chandler-Fashion Center offers both non-smoking and smoking rooms. This is quite evident, because when you step over the threshold of a room that has housed smokers in the past, the acrid, stale smell of second-hand smoke is hard to miss. If this is a problem for you, be sure to state your preference for a non-smoking room upon booking, and then again at check-in.
negative:
The walls are thin
The walls at this hotel are thin which may result in bleed-through noise from your neighbors beside and above you. And in addition, the doors between adjoining rooms have no insulation whatsoever. If you are looking for a quiet stay, be sure to ask for a corner room on a high floor, far from the madding crowd.
negative:
No pets allowed
It's unfortunate that this hotel does not allow pets, especially for those who love to travel with their favorite four-legged friends.