Positive Reviews
positive:
Quiet and secluded location.
Past guests report that Hampton Inn & Suites Jekyll Island is situated in a quiet part of Jekyll Island which gives off a secluded feel. Guests also praise the hotel's close proximity to the beach, which is accessible via a boardwalk.
positive:
Pleasant staff willing to assist.
The hotel staff has earned a reputation for being friendly, professional, and willing to help. Past guests report that check-in and check-out are both pleasant experiences, while those in need of assistance report that employees are quick to oblige.
positive:
Hotel facilities prove popular with many.
Many guests are impressed by both in-room amenities and the hotel's on-site facilities. Guests praise the inclusion of a mini-refrigerator and microwave in hotel rooms, while the outdoor pool and fire pit also garner much praise.
Negative Reviews
negative:
Hotel can be on the noisy side.
While many guests enjoy a pleasant and relaxing stay at Hampton Inn & Suites Jekyll Island, others report that the hotel can be on the noisy side, particularly during weekends and vacation time. According to reports, noise carries through the hotel's corridors, a detail that proves disruptive for some.
negative:
A little wear and tear showing around the edges.
Reports suggest that the hotel is showing some signs of wear and tear. Guests report that some furniture is scuffed and well-worn, while the hotel's décor has reportedly seen better days. However, most guests report than none of this is that serious and still enjoy their stay.
negative:
Breakfast can be a busy affair.
The hotel's complimentary hot breakfast is generally well-received but some guests find breakfast arrangements to be less satisfactory. According to reports, the breakfast area can become very crowded and noisy, making it hard for some to enjoy their meal in peace.