Positive Reviews
positive:
Overall a good airport hotel
The general consensus is that this hotel is very pleasant, with excellent service, useful amenities, clean, well-appointed rooms, and an ideal location near the airport and a number of major freeways. Most reviews are positive, with guests saying they would happily recommend the hotel or return if in the area again.
positive:
Perfect for an airport stay
Most guests that stayed at this hotel did so because they were on an overnight stopover and needed convenient access to the airport. Reviewers confirm the location is perfect for easily reaching the airport, and the hotel's complimentary shuttle service is an excellent inclusion.
positive:
Delicious complimentary breakfast
Most reviewers agree that the breakfast provided by this hotel is excellent, with a range of hot and cold dishes available. The staple Hampton Inn waffles are particularly popular.
Negative Reviews
negative:
Shuttle in high demand
There are several reports from reviewers who were unable to use the free shuttle to and from the airport because it was too busy, while others say they waited a rather long time for the shuttle service to arrive.
negative:
A little dated
Previous guests say they felt the hotel was in need of an upgrade, reporting broken furnishings and fittings around the hotel and in rooms. Despite the apparently low level of maintenance, most reviewers found the level of cleanliness to be acceptable, making up for the dated décor.
negative:
Noise from air traffic
Many reviews mention the noise from then nearby airport, saying it can be an issue. However most feel this is a natural issue to expect at an airport hotel.