About Hampton Inn & Suites El Paso West
Located off I-10 near El Paso International Airport, the relaxed Hampton Inn & Suites El Paso West offers spacious accommodations and convenient services such as a complimentary shuttle to area attractions within 10 miles of the property.
The Hampton Inn & Suites El Paso West features inviting rooms and suites with subtle interiors and the signature Hampton Bed. Modern amenities include free Wi-Fi, flat-screen TVs with cable and work desks. Microwaves, minifridges and coffeemakers come in handy for guests who prefer to dine in.
The fitness center and swimming pool appeal to active types, while the business center is ideal for guests who need to get work done. Complimentary parking is available onsite.
There's complimentary hot breakfast every morning as well as On the Run Breakfast Bags. Off-property a range of restaurants such as Kiki’ Mexican and Billy Crews satisfy all sorts of cravings.
El Paso Museum of Art and Wet n’ Wild Park are a short drive from the property.
Positive Reviews
positive:
Easy Access to the Area
Travelers like that the hotel is located just off I-10, which not only offers convenient access to the highway, but restaurants, convenience stores, gas stations--all the essentials if you’re taking a road trip. Others have commented the property is right next to a popular Texas BBQ chain, which is great for dining out.
positive:
Great People
Many have praised the professionalism and politeness of the hotel staff. From the moment guests have arrived, they have felt extremely welcomed by the people who work here. Others have said everyone is efficient, knowledgeable, friendly and always smiling. Guests especially like nice touches such as follow-up calls to see if there is anything they need to make the experience better.
positive:
Clean Place
Guests have commented that the hotel is extremely clean throughout the property. The pristine condition of the room, lobby, breakfast room and other common areas definitely have made a positive impression as people have said they definitely will be coming back.
Negative Reviews
negative:
Noisy Air-Conditioning
Light sleepers have found the air-conditioning in their rooms too noisy for their liking. The whizzing made it very difficult for guests to get a good night’s rest.
negative:
Problems with Shower
Although it may be an isolated issue, guests have reported maintenance problems with their bathtub and shower. Specifically, they weren’t able to switch from one or the other. However, management seems responsive in trying to fix this issue.
negative:
No Closet in Some Rooms
There are some rooms in the hotel that don’t have closet space, which can be frustrating especially when you have no place to hang your garments. Others have noted that the rooms with no closets are also missing irons and ironing boards.