Positive Reviews
positive:
Rooms are comfortable and relaxing.
Guests staying at Hampton Inn & Suites Cape Cod-West Yarmouth describe guestrooms and suites as comfortable and relaxing. Rooms are said to be a good size and, more often than not, quiet. Meanwhile, the hotel beds are said to be particularly comfy.
positive:
Friendly staff with impeccable local knowledge.
According to reports, the hotel staff is friendly and amenable, and willing to help out in any way it can. Guests also praise the front desk team for providing excellent advice, recommendations, and information relating to the local area and Cape Cod at large.
positive:
Hotel facilities arouse much praise.
Guests report that many of the hotel's on-site facilities are of a high standard. Much praise is heaped on the hotel's indoor and outdoor pools, while the fitness center is said to be large and well-equipped. Guests are also complimentary when it comes to the hotel's free coffee, tea, cookies, and breakfast.
Negative Reviews
negative:
Breakfast room can be very busy.
Hampton Inn & Suites Cape Cod-West Yarmouth provides a complimentary hot breakfast which proves popular with many guests. That being said, some visitors find that the breakfast room itself can be very busy, making it hard to find a seat. The hotel does offer grab-and-go breakfast bags for those looking to skip the crowds.
negative:
Some rooms incur noise complaints.
A small number of guests experience issues with noise during their stay. Most of these concerns come from those staying in rooms close to the hotel elevators or laundry facilities, both of which are said to generate noise around the clock.
negative:
Time to replace pool towels.
While the hotel's swimming pools are wildly popular, its pool towels aren't quite as well received. Some guests have described these towels as being small and well-worn, suggesting it's time to replace them.