Positive Reviews
positive:
Top marks for the staff..
The front desk staff have received many positive reviews for their personable and professional customer service, with guests often noting that they are pleased to recommend restaurants, accommodate special requests, and go "above and beyond" to resolve issues. Compliments also go to the chef; guests note that there are plenty of nicely presented hot and cold options available at the complimentary breakfast buffet.
positive:
Clean, comfortable rooms with a pool..
Guests often describe the rooms as "huge" and sparkling clean, with comfortable beds. The mini fridges and microwaves are well appreciated, especially by guests staying longer than a day or two. Families and groups love the extra privacy and space of the one-bedroom suites. Many guests enjoy the outdoor pool, which offers a view of the nicely landscaped grounds.
positive:
Convenient location
Drivers appreciate that the hotel is easily accessed from the I-95 and offers plenty of free parking. There are plenty of restaurants and shopping within walking distance, including a Publix. The area's many beaches, golf courses, and parks are within easy reach as well.
Negative Reviews
negative:
A little tired..
A few guests found the furnishings a little tired, though comfortable, and the decor also a bit dated, with bold colors and patterns not to every guest's taste.
negative:
Secondhand smoking rooms..
Some guests were disturbed by cigarette odor in their non-smoking rooms, noting that some non-smoking rooms are on the same floor as smoking rooms.
negative:
Nobody's perfect..
Though reviews of the staff are generally positive, a few guests have had disappointing experiences at the front desk or in the breakfast room. Others are pleased by the food, but not by the paper plates and plastic cutlery.