About Hampton Inn & Suites Austin Downtown Convention Center
Just one block from the Austin Convention Center, the Hampton Inn & Suites Austin Downtown Convention Center is a modern, smoke-free hotel with valet parking.
Standard guest room amenities include complimentary high speed Wi-Fi, a 32-inch flat screen television, an ergonomic work space, and a mini refrigerator.
The Hampton Inn & Suites Austin Downtown Convention Center features a sparkling rooftop pool, as well as a fitness center, business center, coin laundry, and on site convenience store.
Guests enjoy a daily hot breakfast buffet on the house. Room service is provided by P.F.Chang's China Bistro and Fleming's Prime Steakhouse, and the hotel also offers a restaurant off the lobby; Le Cafe Crepe is open daily.
The vibrant Sixth Street.entertainment district is three blocks away. The Barton Springs Pool, Mount Bonnell, and the Lyndon Baines Johnson Library are also nearby.
Positive Reviews
positive:
Friendly, knowledgeable staff
The front desk and valet staff frequently receive rave reviews for their personable and professional customer service, with guests noting that they are pleased to share their knowledge of the area, and are quick to make guests "feel at home".
positive:
Clean, comfortable, "like new" rooms..
Most guests find the recently renovated rooms to be spotlessly clean and spacious, with modern furnishings and bathrooms. Many rate the beds as exceptionally comfortable as well. The rooftop pool and fitness center also receive high marks.
positive:
Bring your appetite..
Most guests also enjoy waking up to the complimentary breakfast buffet, noting that there are plenty of hot and cold options. The hotel also offers a manager's reception on weekday afternoons, complete with complimentary wine and beer. Many guests comment on the comfortable, relaxing dining area, which is located on the second floor and features a large balcony. The many, many restaurants of Sixth Street are nearby as well and the staff is happy to provide recommendations.
Negative Reviews
negative:
Mandatory valet parking
Several guests were irritated to find that there is no alternative to valet parking on site, which is widely considered pricey. There are a few more affordable public lots in the neighborhood.
negative:
Plumbing troubles..
Several recent guests have commented on low water pressure and lukewarm temperature in the showers. Others were inconvenienced by noise during the hotel's recent interior renovation, and noted they would have chosen elsewhere had they been made aware of the construction in advance.
negative:
Nobody's perfect..
Though reviews of the staff are generally positive, a few guests have had disappointing experiences at the front desk or have had housekeeping oversights to report.