Positive Reviews
positive:
It's in a great location
For many guests, Hampton Inn Saint Augustine-I-95 was in the perfect location for their travel needs. It is right off the highway, making it easy to access, and within a short distance of many restaurants including Denny's, Ancient City Brewing, Lemongrass Asian Bistro, and Sonny's Bar-B-Q.
positive:
It is kept meticulously clean
The majority of previous guests had nothing but kind words concerning the housekeeping staff. They were pleased to find that their rooms were perfectly clean upon their arrival, and that they were well maintained throughout their stay. They also noted that the common areas of the hotel, including the pool, are cleaned well.
positive:
The staff will greet you with a smile
"Friendly" was the word most commonly used in reviews to describe the employees at Hampton Inn Saint Augustine-I-95. Guests reported receiving excellent customer service, and said that the staff were quite helpful with directions and recommendations of things to do in the area.
Negative Reviews
negative:
It can be expensive
Some guests felt that, while their experience at Hampton Inn Saint Augustine-I-95 was good, it was not worth what they paid for it. This comment was frequently lodged by guests who often stay at Hampton brand hotels, and felt that this one was just not quite up to the usual standard.
negative:
Shower fast
Multiple guests experienced issues with the hot water at the hotel. They either found that is ran out much too fast, or, in some cases, did not have hot water at all during their stay.
negative:
Some of the A/C's need a tune up
Though some guests did not experience this issue, several reviews complained that the A/C unit in their room was not functioning at the highest capacity. The issues ranged from units that were too loud, units which did not work as well as they should, or, in a few cases, units which did not work at all.