Positive Reviews
positive:
Excellent quality rooms
Previous guests have found the rooms at this West Richland hotel are of a very high standard overall, with many describing the rooms as excellent. Cleanliness comes as standard and a thoughtful selection of amenities are perfectly complemented by nice-to-haves such as plenty of pillows and plug sockets.
positive:
Friendly and efficient staff
The hotel staff attracts plenty of positive feedback in their own right. Given the standard of the rooms, the housekeeping team clearly does an excellent job. Plus, guests report that the front desk staff has everything running smoothly and is happy to help with area tips and dining recommendations.
positive:
Enjoyable location
The riverside setting of this hotel has proved popular with guests, with many taking the opportunity to enjoy a walk along the banks of the Columbia River, as well as in the nearby park. Guests have also been pleased with the shopping and dining spots in the area, as well as the easy access to area attractions.
Negative Reviews
negative:
Very occasional complaints
Feedback for this hotel is exceptionally positive - to the point that it seems like you’d be very unlucky to encounter any problems here. Issues reported have included occasional problems with the Wi-Fi, ill-fitting bed sheets, and small housekeeping oversights.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.