About Hampton Inn Phoenix - Biltmore
Situated in the downtown area of Phoenix, Hotel Hampton Inn Phoenix - Biltmore, AZ offers free area shuttle within a three-mile radius. The vibrant Biltmore Fashion Park is just a ten-minute walk from this three-star hotel.
All of the 120 rooms have minimalistic yet classy designs. They are stylishly accentuated using floor-to-ceiling windows, and trendy furniture. In addition, the rooms are equipped with iPod docking stations, flat screen TVs, coffee makers, and ironing facilities.
The hotel features an outdoor swimming pool, 24-hour business center, fitness center, large conference space, and meeting rooms. Moreover, private parking and Wi-Fi access are offered free of charge.
Free breakfast buffet is served each day. Other dining options outside the hotel include Daily Dose and The Capital Grille.
Hotel Hampton Inn Phoenix - Biltmore, AZ is just a three-minute drive from the Town and Country Shopping Center. The distance between the hotel and Arizona Biltmore Country Club is approximately two kilometers.
Positive Reviews
positive:
Spacious and well-appointed rooms
There is enough space for storage, which comes in handy for long vacations. The vanity area is placed outside the bathroom, which is great for families since you can take care of your looks while someone is showering. This enables you to save more time.
positive:
Hotel is constantly improving
Coming back to this hotel after a year lets you clearly see the developments of the facilities and policies. Some of the staff members can even remember guests' name, which warms their heart. In addition, the management fully acknowledges your points if you are a member of the hotel chain.
positive:
Free shuttle lets you explore Phoenix easily
Hampton Inn Phoenix-Biltmore offers a free shuttle service within a three-mile radius. The shuttle sticks to the schedule properly and the drivers are very friendly and careful. A vibrant shopping mall can be reached through a ten-minute walk from the hotel which is good news for shopping and dining enthusiasts.
Negative Reviews
negative:
Lapses with housekeeping
There were a few molds on the showers and floors. Some of the housekeepers must have missed these important spots. However, they sincerely apologized for their mistakes and cleaned the bathrooms again. It's good that they don't leave without making the amenities very clean.
negative:
Some in-room facilities produce noise
The toilets and air conditioners emit sounds, which might disturb the light sleepers. Thus, you are encouraged to wear earplugs before going to sleep. If the staff cannot sort things out fast, you can ask for a room transfer.
negative:
Issues with the linens
Guests noted that some of the bed sheets, pillowcases, and curtains look crumpled upon arrival. However, they have good qualities. If you are uncomfortable with this setup, you can ask the staff to iron them.