Positive Reviews
positive:
Rooms' cleanliness and public areas are maintained
You might not expect much from a budget hotel like this, but the public areas are superbly clean. The rooms are adequately decorated. One of the best things about this property is that the bed sheets are changed each day. Moreover, the staff is willing to replace the curtains regularly if you are allergic to dust.
positive:
Ideal for special events
The staff is effective in organizing events. They take all of your suggestions into consideration and put brilliant twists to produce successful events. The management takes care of group bookings effectively, even if there are more than a hundred guests.
positive:
Strategically and conveniently located in Naples
Hampton Inn Naples - Central is near excellent restaurants, vibrant malls, relaxing beaches, and enjoyable water parks. The kids will surely love it. Moreover, you can always ask help from the employees at the front desk when it comes to getting tickets and discounts.
Negative Reviews
negative:
Slow check-in procedure
Some guests were stuck at the lobby during check-in because the room was not ready yet. You have to wait for 20 minutes at maximum. However, the staff will clearly answer all your questions while waiting. Some of them even offer drinks.
negative:
Strange smells in the rooms and hallways
When walking through the hallways, you might encounter cigarette smells. Some of the bathrooms have musty smells. However, the staff is efficient in getting rid of the odor by spraying air fresheners and opening the windows.
negative:
Rooms can be a bit noisy
Some of the air conditioners emit weird sounds during the night, which can disturb the light sleepers. The walls are not that thick so you might hear other guests loudly talking in the middle of the night. Thus, you are encouraged to wear earplugs before you sleep.