Positive Reviews
positive:
Appealing location
Guests have consistently rated the location of this hotel highly, finding the property easily accessible from the interstate and, with a car in place, within easy reach of the downtown district as well as the airport and shopping and dining spots in the area.
positive:
Friendly and helpful service
The service offered by the staff at this Birmingham hotel has proved popular with past guests. It appears that you can realistically expect a warm welcome and smooth check-in upon arrival and for the on-going service to be friendly and helpful.
positive:
Decent breakfast
Previous guests have generally had positive things to say about the standard of the free breakfast here, finding both the quality of the food and the variety of items available impressive. The breakfast hosts are said to keep the serving and dining areas clean and well organised.
Negative Reviews
negative:
Mixed feedback about rooms
The rooms here attract a variety of feedback from guests. Some have been happy enough with the quality of the accommodation although others note areas of concerns such as worn carpets, overuse of freshening sprays, and some housekeeping issues.
negative:
Some external noise issues
A fair number of previous guests have mentioned that they were disturbed by traffic noise from the I-65, often describing it as being of an unacceptable level both day and night. So many guests mention this issue that you have to conclude this is not a problem that will only affect light sleepers.
negative:
Air-conditioning may disappoint
Guests mention that the air-conditioning units in the rooms can be disappointing. Guests have found them rather poorly maintained, noisy, and, in some cases, difficult to control.