Hotel Hampton Inn Billings (Billings, USA)

The staff at the hotel received positive comments and remarks from previous guests who stayed here. It seems that their friendly smiles and warm greetings made guests feel extra welcome on- arrival and for the duration of their stay, creating that home away from home feeling.

A number of people who stayed at the hotel did so as it was the site of the conference, event or convention they were attending. These guests mentioned that it was a great venue; from the comfortable room spaces, to the the catering and every thing seemed to be top notch.

A number of parents traveling with their children or in extended family groups rated the hotel positively mostly because of the excellent pool and the very reliable and fast Wi-Fi which kept their kids entertained for hours.

For some this Hampton Inn operated independently of the hotel chains' normal policies and this is reflected in comments about the standard of the hotels amenity. Many people felt that the hotel needs upgrade to its decor, beds, carpets and bathrooms as all were in bad shape and showing signs of age and extended wear.

Guests who left comments in the negative summed up their overall experience as disappointing with general comments saying that they did not feel that this Hampton Inn was up to the usual standard that they had become used to across the hotel chain.

The lack of a mini-refrigerator was a major bug bear for some as was the lack of the use of a microwave in the room. Some suggested that their stay would have been improved if they had these to items to keep their drinks and snacks cool.