Hotel Half Moon (Telford, United Kingdom)

The Half Moon, on the banks of the river Severn, is well located, and the tables on the terrace outside are inviting. Diners here have been struck by the quality of the cooking, particularly the roasts on a Sunday, and almost overwhelmed by the size of th

Guests have been impressed by the standard of the refurbished rooms, which they found to be spotlessly clean, nicely decorated, and well furnished. The bed was enormous in a double room, and the bathroom looked very new. Plenty of toiletries, and a wel

The staff are friendly, helpful and efficient, and the bar downstairs very relaxing and attractive.

There have been differing reports from guests, particularly in relation to the reception and eating experience at this pub. Phrases like “frosty reception” have recurred, in direct contrast to impressions of others who found that staff went out of their

There has also been quite a variation in reaction to the food, which has been described as “simply scrumptious” at one end of the scale, and sent back as totally unacceptable at the other. More serious was the reported experience of a guest who requested

Guests who were not satisfied with their stay spent six weeks being fobbed off with assurances that their complaint would be dealt with, and finally were told that there would be no redress as the stay had been so long ago!