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    Hôtel Must (Québec-City, Canada)

    Hôtel Must (Québec-City, Canada)

    About Hôtel Must

    Must by Hotel Jaro is a modern 4-star hotel in Quebec City featuring a swimming pool, complimentary breakfast and cosy guest rooms equipped with many amenities. Non-smoking guest rooms feature a safe, a hair dryer, LCD television, a radio, blackout curtains and wood floors.  Some rooms also feature a fireplace, a whirlpool bath or a kitchenette. Services and amenities offered at this hotel include a hot tub, a water slide, two roof terraces and free parking.  Airport shuttle service, child care services and laundry facilities are also available The complimentary breakfast features a variety of breads, cereals, eggs and fruits.  A Boston Pizza is located on-site and serves gourmet pizzas and many other items.  Room service is available. Must by Hotel Jaro is located close to the Quebec City Aquarium, Gaetan Boucher's Ice Ring and Arena and Laval University.  Shopping centres, golf courses, hiking trails and bus and train stations are also nearby. Québec City Jean Lesage International Airport is a short drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index® based on 6980  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  8.5 / 10
    • RoomsGood  7.6 / 10
    • ServiceVery good  8.3 / 10

    Positive Reviews

    positive:

    Modern, Stylish and Comfortable Rooms

    The rooms have recently been refurbished and everything is modern with stylish decor. The beds are comfortable,the hardwood floors are beautiful, the bathrooms are luxurious and everything is spotlessly-clean.

    positive:

    Beautiful, Well-maintained Pool Area

    Guests reported that the pool area is beautiful and makes for an excellent place for adults to unwind and children to have fun.  The area is clean and always being maintained and at night, underwater lighting produces a relaxing ambiance.

    positive:

    Impressive Location Close to the City

    The location of this hotel is fantastic because it's close to everything guests need and want to be close to.  It's close to the city centre and the airport.  Restaurants, attractions and shops are within walking distance.


    Negative Reviews

    negative:

    Breakfast is a Chaotic affair

    The hotel breakfast is a confusing and rushed affair that sees droves of people showing up at once to sit in a smallish room with not enough seats for everyone.  It gets very loud and you have to queue in a line to get served.  The quality of the food isn't really worth the hassle as guests reported that hot items are served cold and many items aren't very fresh.

    negative:

    There's a lot of Noise Around the Hotel

    There's a lot of noise around the hotel and it prevents guests from getting a good night's sleep.  Trains passing by on the railroad tracks nearby, a humming noise coming from the fireplaces and music coming from the Boston Pizza downstairs are some of the sounds reported.

    negative:

    The Lifts are in Poor Condition

    Guests reported that the lifts seem to break down a lot and there's usually only one working at any given time.  It's also been reported that the lifts are small which means you have to wait to get yourself and your luggage upstairs and they are slow which makes the wait even longer.


    All amenities

    Property amenities
    1. Lift
    2. Gym
    3. Parking
    4. Terrace
    5. Hotel bar
    6. Indoor swimming pool
    7. Hotel safe
    8. Conference rooms
    9. Non-smoking rooms
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Deck chairs
    14. Towels at the pool
    15. Laundry service
    16. WiFi in public areas
    17. Room service
    18. Washing machine
    19. Hypoallergenic rooms
    20. Concierge
    21. Free WiFi (public areas)
    22. ATM
    23. Infinity pool
    24. Pool
    25. Luggage storage
    26. Free WiFi
    27. Breakfast
    28. EV charger
    29. Regular disinfection
    30. Hand sanitizer provided
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Kitchen
    16. Microwave
    17. Fridge
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Flatscreen TV
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 17:00
    2. Check out: 11:00

    Contact

    1345 Route de l'Aeroport,  G2G 1G5,  Québec-City,  Canada
    Telephone: +1 418-380-6878 | Fax: +1 418-380-6879 | 

    Frequently Asked Questions about Hôtel Must

    • Is there a pool area at Hôtel Must?

      Yes, Hôtel Must offers 1 pool area.

    • Are pets allowed at Hôtel Must?

      No, Hôtel Must doesn’t allow pets.

    • Is parking available at Hôtel Must?

      Yes, Hôtel Must provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hôtel Must?

      Check-in at Hôtel Must is available from: . Check-out time is by .

    • Where is Hôtel Must located?

      Hôtel Must is located in 1345 Route de l'Aeroport, G2G 1G5, Québec-City, Canada.

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