About Grande Rockies Resort
The Grande Rockies Resort - Bellstar Hotels & Resorts is perfectly situated in Canada's Rocky Mountains near Banff National Park and features outstanding views of the local scenery from many of the guest rooms.
Rooms at this property vary based on the building in which they are located. All rooms come with a work desk, a flat screen television, an alarm clock, and ironing facilities, while suites also have a full kitchen and a living room.
Amenities available to guests of this hotel include free Wi-Fi, a fitness centre, a business centre, and underground heated parking. There is a heated indoor pool with a water slide at this property, as well.
There is an on-site restaurant at the Grande Rockies Resort - Bellstar Hotels & Resorts called Habitat Restaurant & Bar. Dining options within walking distance include Grizzly Paw Brewing Company, A&W, and the Rose & Crown.
This property is 450 metres from Elevation Place, 3.3 kilometres from the Grassi Lake Trail Head, and 24.4 kilometres from the town of Banff.
Positive Reviews
positive:
Beautiful views of the mountains
Most guests have raved about the beautiful views of the mountains that are present at this hotel. Many of the guest suites have balconies from which you can see the Three Sisters mountains and this was a special experience for those staying in these rooms.
positive:
Nice pool area
Numerous guests have enjoyed spending time in the hotel's pool. This pool area is perfect for kids because it has a water slide that they can use, as well.
positive:
Well equipped rooms
Many guests have loved spending time in their rooms at this hotel. The majority of the rooms are equipped with a full kitchen, a dining room, a sitting area, and separate bedrooms, so there is more than enough space for a family to both sleep and dine in these suites.
Negative Reviews
negative:
Issues with housekeeping
There have been complaints about the housekeeping staff at this property not doing their jobs. Guests have said that they would often go days without their rooms being cleaned and that when they were finally cleaned, they wouldn't do a thorough job. Many rooms have been dirty upon arrival, as well.
negative:
Maintenance issues
Guests have mentioned that there are some maintenance issues throughout the hotel that should be addressed. These guests have found loose tiles, broken mirrors, and poorly maintained fixtures in their bathroom, in particular, that they feel should be fixed.
negative:
Multiple buildings on property
A number of guests have complained that there are multiple buildings on this property and some of them are quite far from the lobby and the swimming pool. Guests who ended up in one of these remote buildings weren't happy about this walk.