Hotel Grand Pineapple Beach Negril (Negril, Jamaica)

Customer service is consistently rated very highly at this hotel with guests frequently personally thanking members of staff for their service. Several reviews mention often returning to this property as a result of the excellent staff.

This hotel is situated just seconds from the beach ensuring guests have very quick and convenient access to the area’s focal point. Guests appreciate this ease and suggest it is one of the primary reasons for choosing this hotel.

The in-house restaurant of this property receives much praise for its tasty cuisine. Reviews highlight the quality of the local style food and also state that there are international cuisine choices available as well. Guests enjoy the convenience of being able to dine on-site rather than having to venture further to eat good food.

Guests often describe the property as old and tired looking with a dated decor. This criticism is particular of rooms where reviews feel a refurbishment would greatly increase the comfort of this hotel. Bathrooms are also said to be of a insufficient standard in the opinion of multiple guests.

Wi-Fi is available at this hotel but it is an extra charge for guests. Reviews remark negatively upon this and suggest that for the price paid, Wi-Fi should certainly be inclusive. Guests find it frustrating for a large modern hotel to not provide complimentary Wi-Fi to its patrons, even in public areas.

There is a busy street located close to the hotel and as a result there can be a vast amount of noise pollution from the traffic. This is said to be a particular issue during the mornings and guests state that their sleep can be disrupted as a result.