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    Hotel Grand Kempinski Shanghai (Shanghai, China)

    Hotel Grand Kempinski Shanghai (Shanghai, China)

    About Grand Kempinski Shanghai

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.5
    trivago Rating Index® based on 19139  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.3 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Hotel facilities are excellent

    The hotel provides everything you'd want to have, just like you should expect from a five-star establishment. There's a spa and a fitness centre if you're looking to relax or do some exercise. You'll have access to an indoor pool, and there are several dining options that you can choose from too.

    positive:

    The location is good

    The hotel is close to the Huangpu River in Pudong, which means you're close to the centre of everything. You will not be limited in terms of options if you have to eat, drink, or find something to do. There are many attractions that you can get to on foot (or by car) including the new international expo centre. The metro station is also a short walk away.

    positive:

    Rooms and food are top quality

    The rooms are spacious, and the showers are big. There is a flat screen TV and a minibar in the room among other things. There are several restaurants in the hotel where you can enjoy a diverse range of local and foreign cuisines, and there are also two bars and a tea shop.


    Negative Reviews

    negative:

    The Wi-Fi

    The Wi-Fi in the hotel is unreliable, especially when there are many guests staying at the hotel. This is surprising considering the status of the hotel.

    negative:

    Rigid staff

    The staff is a little too keen to follow the hotel rules; it can make them come off as being rude. And it's a bit embarrassing for guests sometimes.

    negative:

    Not cheap

    As you'd expect from a five-star hotel, there's a premium price attached to anything you'll want to buy in the hotel.


    All amenities

    Property amenities
    1. Business centre
    2. Lift
    3. Gym
    4. Parking
    5. Hotel bar
    6. Indoor swimming pool
    7. Non-smoking rooms
    8. PC with internet
    9. Restaurant
    10. 24-hour reception
    11. Towels at the pool
    12. Laundry service
    13. Spa
    14. WiFi in public areas
    15. Room service
    16. Fax/Modem access
    17. Concierge
    18. Free WiFi (public areas)
    19. Pool
    20. Luggage storage
    21. Housekeeping
    22. Free WiFi
    23. Breakfast
    24. EV charger
    Wellness / Spa
    1. Steam room
    2. Sauna
    3. Hot tub
    For children
    1. Cot
    Room amenities
    1. Bathtub
    2. Television
    3. Air conditioning
    4. Satellite TV
    5. Desk
    6. Sitting area
    7. Safe
    8. Cable TV
    9. WiFi
    10. Fridge
    11. Free WiFi (rooms)
    12. Outdoor grill
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Contact

    1288 Lujiazui Ring Lu,  200120,  Shanghai,  China
    Telephone: +86(21)38678888 | Fax: +86(21)38679766

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