Hotel Glanville Guest House (Bristol, United Kingdom)

We are a family run guest house in a Victorian terraced house very close to the harbourside, Gaol Ferry Steps and Bristol city centre. We (Greg and Amy) and our young family have run the guest house for 13 years and have refurbished and redecorated all the rooms over that time and have a guest house we are proud of. We pride ourselves in providing clean, comfortable, value for money accommodation close to the city centre.  The room facilities are listed on our rooms page. Some of the rooms can accommodate more people than stated so do contact us if you are a family or a larger group. We provide a basic self-service breakfast (with a variety of teas and coffee (including espresso from our coffee machine), toast, cereal, brioche, yogurts and fruit). There is no cooked breakfast available, but most people are very happy and it is included in the price.  There are lots of lovely cafes and restaurants near us who offer wonderful cooked breakfasts and other food. Having 3 children of our own we welcome children. We cater for a wide variety of people coming to Bristol for work, a holiday, a night out, people visiting friends and family, those using Bristol airport and contractors looking for short or long-term stays. We do not have a 24 hour reception. We operate a code/keysafe entry system over a weekend and during the week if we are not going to be here or you are arriving late.  This avoids having to tie our guests down to a certain arrival time which often changes due to transport delays and other issues. We will let you have the necessary entry information and codes.  Please ensure you check your e-mails and texts and that you give us the correct mobile number. You will need to obtain the entry information and codes from us otherwise it will be tricky for you to get in if we are not here. We do not allow animals to stay and we do not take stag nights, hen nights or other group bookings of this nature. We have, unfortunately, had too many problems with these groups and have had to take the decision to stop taking bookings from them. If you do book as such a group but do not let us know, we reserve the right to turn you away when you arrive. We are generally around but are not always here.  However, you can contact us if you need anything by ringing the intercom doorbell at the front of the house. The Wi-Fi is provided free of charge. The photos show a selection of rooms and are to show the general standard and style. The room you have may not be one shown in the pictures but it will be of the same standard and style. When you make a booking you provide us with some of your personal details (mainly your name, mobile number and card details either through Booking.com or directly).  We hold some of these details in order to record your booking, to take payment and to contact you regarding your booking.  We hold these in a safe and secure way complying with the requirements of the data protection legislation and the Barclaycard compliance regulations.  We do not share your personal details with anyone.  If you require more information regarding what personal details we hold, why we hold them and when and how we destroy them please do let us know.  Also if you wish to see a copy of our Information Security and Data Protection Policies then please also let us know and we can send them to you.