Hotel Franklin Marriott Cool Springs (Franklin, USA)

Guests reported how they liked that the hotel is easy to reach from the interstate. It's also not far from plenty of dining options, which meant guests didn't have to go far when looking for off-site ways to tame their hunger.

Guests consistently remarked that the staff members clearly understand how to provide excellent service. Whether guests were staying for leisure trips or business trips, they said staff members frequently did whatever they could to give the best service possible.

Some guests had stayed at this hotel a while ago, only to return and be pleasantly surprised at just how much the property's appearance had changed. Thanks to a huge remodeling project, guests say the hotel looks especially stylish and very modern.

Guests sometimes found it was too easy for them to hear fellow occupants when staying here, even if those guests weren't going out of their way to be loud. The problem seemed to occur more often when the hotel was busy due to special events being hosted in it.

Many guests were taken aback to find out that the hotel rooms don't include enclosed closet. That design choice came about as part of the revamped look. However, you won't be completely out of luck for clothes storage options, because rooms have a bar for guests to hang garments.

Guests reported that fridges are not standard amenities in all rooms. Usually, that was most problematic when guests were trying to store insulin or wanted to enjoy beverages.