About Franklin Marriott Cool Springs
Near Interstate 65 and only 20 minutes south of Nashville, the Marriott Franklin Cool Springs hotel offers excellent service and a relaxing atmosphere for guests.
Rooms at the Marriott Franklin Cool Springs location feature amenities including 37-inch flat-screen TVs and available high-speed Wi-Fi, plus power panels with outlets where guests can plug in their tech items. Coffee makers, irons and ironing boards are also provided to make stays more convenient.
This is a smoke-free hotel that includes a conference center that can accommodate 1,100 guests. There's also a shuttle service that takes guests where they need to go within a five-mile radius, plus an indoor saltwater pool.
Guests can get meals at the Stave Regional Kitchen and Lounge, or order Starbucks beverages at Coffee Etc.
The Cool Springs Galleria Mall is only one-and-a-half miles from this property. Also, Vanderbilt University is 18 minutes away by car.
Positive Reviews
positive:
The Location is Very Handy
Guests reported how they liked that the hotel is easy to reach from the interstate. It's also not far from plenty of dining options, which meant guests didn't have to go far when looking for off-site ways to tame their hunger.
positive:
The Staff Value Good Service
Guests consistently remarked that the staff members clearly understand how to provide excellent service. Whether guests were staying for leisure trips or business trips, they said staff members frequently did whatever they could to give the best service possible.
positive:
Extensive Remodeling Completed
Some guests had stayed at this hotel a while ago, only to return and be pleasantly surprised at just how much the property's appearance had changed. Thanks to a huge remodeling project, guests say the hotel looks especially stylish and very modern.
Negative Reviews
negative:
The Soundproofing is Not Great
Guests sometimes found it was too easy for them to hear fellow occupants when staying here, even if those guests weren't going out of their way to be loud. The problem seemed to occur more often when the hotel was busy due to special events being hosted in it.
negative:
No Enclosed Closets
Many guests were taken aback to find out that the hotel rooms don't include enclosed closet. That design choice came about as part of the revamped look. However, you won't be completely out of luck for clothes storage options, because rooms have a bar for guests to hang garments.
negative:
Fridges Aren't In All Rooms
Guests reported that fridges are not standard amenities in all rooms. Usually, that was most problematic when guests were trying to store insulin or wanted to enjoy beverages.