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    Hotel Embassy Suites by Hilton Nashville South Cool Springs (Franklin, USA)

    Hotel Embassy Suites by Hilton Nashville South Cool Springs (Franklin, USA)

    About Embassy Suites by Hilton Nashville South Cool Springs

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index® based on 7855  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  9.0 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Excellent for meetings

    Set right in Cool Springs Corporate Center, this hotel was extremely popular as a venue for local meetings and conferences. Staff appeared to be in their element when catering for these types of events, providing seamless assistance and support for conferences large and small.

    positive:

    Handy location

    This property’s interstate location ensured that it was perennially popular with those passing through the area. Not only did this put historic downtown Franklin in easy reach, but this interstate location provided great onward access to Nashville.

    positive:

    Outstanding atrium

    This hotel’s atrium was its outstanding visual feature; guests loved the airy look and feel of the space. This public area added considerable appeal to this property.


    Negative Reviews

    negative:

    Long lines for late check-in

    This hotel has a check-in time of 4 p.m., which many found to be far too late for their liking. Additionally – when the front desk did finally begin to assist arriving guests – many found that long lines for check-in were a considerable issue. Understandably, this made for some poor impressions and did have a negative impact on a number of guests.

    negative:

    Hot rooms, cold breakfasts

    There were consistent reports here of hot and even stifling units, especially on the upper floors of this property. In stark contrast to this, many reported that the cooked-to-order breakfasts here – especially the egg dishes – were served absolutely stone cold.

    negative:

    Signs of renovation still evident

    While the recent revamp of this property is appreciated, many reported spotting tell-tale signs of refurb. Masking tape on fixtures was a particular problem and gave rooms a cheap, low-budget feel.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Indoor swimming pool
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. Snack bar
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. WiFi in public areas
    24. Room service
    25. Fax/Modem access
    26. Hypoallergenic rooms
    27. Doctor on site
    28. Car hire
    29. Free WiFi (public areas)
    30. ATM
    31. Pool
    32. Luggage storage
    33. Daily housekeeping
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. EV charger
    38. Hand sanitizer provided
    39. Masks provided
    40. Response protocol
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Wellness / Spa
    1. Sauna
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Pay-TV
    9. Radio
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Microwave
    18. Fridge
    19. Coffee machine
    20. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    820 Crescent Centre Drive,  37067,  Franklin,  USA
    Telephone: +1(615)5155151 | Fax: +1(615)5155152

    Frequently Asked Questions about Embassy Suites by Hilton Nashville South Cool Springs

    • Is there a pool area at Embassy Suites by Hilton Nashville South Cool Springs?

      Yes, Embassy Suites by Hilton Nashville South Cool Springs offers 1 pool area.

    • Are pets allowed at Embassy Suites by Hilton Nashville South Cool Springs?

      Yes, Embassy Suites by Hilton Nashville South Cool Springs has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Embassy Suites by Hilton Nashville South Cool Springs?

      Yes, Embassy Suites by Hilton Nashville South Cool Springs provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Embassy Suites by Hilton Nashville South Cool Springs?

      Check-in at Embassy Suites by Hilton Nashville South Cool Springs is available from: . Check-out time is by .

    • Where is Embassy Suites by Hilton Nashville South Cool Springs located?

      Embassy Suites by Hilton Nashville South Cool Springs is located in 820 Crescent Centre Drive, 37067, Franklin, USA.

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