Positive Reviews
positive:
Convenient central location in Kamloops
Most former guests were in agreement that the motel's location was one of its best aspects overall. As well as various stores and dining choices surrounding the property, popular attractions such as Riverside Park and the Kamloops Heritage Railway are within comfortable walking distance.
positive:
Polite and friendly staff
Although their availability has been questioned, the manner of the accommodation's staff members was often praised by previous visitors. In general, the service delivered was considered friendly, polite and helpful.
positive:
Comfy beds and well-equipped rooms
Whilst they were regarded as far from flawless, the majority of past guests were happy with the motel's rooms when it came to the quantity of amenities provided. As well as featuring useful appliances such as refrigerators and coffeemakers, the beds have been especially highlighted for their quality.
Negative Reviews
negative:
Breakfast not always available
Although it is advertised elsewhere, it has been reported numerous times that a complimentary breakfast was not served by the accommodation - something that was understandably a disappointment for those that expected it during their stay.
negative:
Rooms in need of revitalisation
According to the sentiments of a notable amount of past guests, the condition of the rooms was one of the biggest negatives about staying at the motel. It has been noted that the rooms were showing their age in areas, while certain facilities were also apparently distressed.
negative:
Cleanliness standards not the best
The hygiene standards of the accommodation's rooms were lambasted on occasion by former visitors. From leftover litter to stained furnishings, various cleanliness-related issues have been encountered at times.