About Fairfield Inn & Suites by Marriott Richmond Innsbrook
Fairfield Inn & Suites Richmond Northwest Hotel is located near Innsbrook financial district just off of I-64 and features a range of business facilities and free high-speed Wi-Fi.
Featuring a high ceilings and a 37 inch flat screen TV, each room boasts amenities such as a microwave, fridge, tea and coffee making facilities and an well-lit work desk. The suites offer a separate living and dining area.
Fairfield Inn & Suites Richmond Northwest Hotel features an indoor pool and whirlpool, while guests can keep fit in the fitness center. A business center and complimentary on-site parking is also available.
A buffet breakfast is served each morning as part of the room rate, while guests can take full advantage of the outdoor picnic and BBQ areas for self-catering lunch and dinner.
Virginia Museum of Fine Arts is 7.9 miles away, while Short Pump Mall is only 2.8 miles from this hotel. There are also a couple of dining options within walking distance.
Positive Reviews
positive:
Located near restaurants and stores
Fairfield Inn & Suites Richmond Northwest Hotel is situated in a convenient location within walking distance from dining options and entertainment facilities. This will save you from having to spend unnecessary money on public transport if you don't have your own car.
positive:
Friendly staff
The staff will take care of you the moment you walk in to the lobby. With a quick check-in, you will be relaxing in the comfort of your own room in no time at all. The staff are always willing to do whatever it takes to make your experience at this hotel one to remember.
positive:
High cleanliness levels
Fairfield Inn & Suites Richmond Northwest Hotel take pride in the high standards set by the Marriott group. The housekeeping staff are a true example of this with their thoroughness. Each room is cleaned daily, making your stay just as clean as the first. You won't likely have issues when it comes to cleanliness in this hotel.
Negative Reviews
negative:
Uncomfortable beds
If you are a frequent traveler, you will know that one of the most important aspects of any hotel stay is the quality of the sleep. The beds provided in each private room have received a couple of complaints from guests who found it difficult to sleep at night due to the mattress being too hard.
negative:
Breakfast is disappointing
Although a free buffet breakfast is served daily, guests would like to see a better range of foods being served. There have also been complaints that the quality of the food is low. An improvement in the breakfast service would greatly increase guest satisfaction.
negative:
Outdated interiors
Although guests generally enjoyed their stay at this hotel, the interiors are outdated. Some guests complained about worn furniture and old decor that are in need of replacing.