Hotel Courtyard by Marriott Richmond Northwest (Richmond, USA)

Guests say the staff at this hotel are friendly, courteous, and helpful. They offer cheerful, genuine greetings, and go out of their way to make sure you have what you need for a wonderful stay. The staff are knowledgeable about the local area, so be sure to take advantage of that and ask for restaurants recommendations and what to see and do in the area.

This hotel is ideally situated in Short Pump, just outside Richmond, and convenient for most area attractions. Easy access to and from the highway means it's just a 20-minute drive to Kings Dominion amusement park, and 15 minutes to the Richmond Convention Center. You're within walking distance to Dunkin Donuts, Panera Bread, and Chipotle, and just a short drive from the Short Pump Mall which has an abundance of quality restaurants and shops.

Many guests say the bar/cafe is pleasant with a reasonable variety of food and beverages. It's ideal for light fare and there is a Starbucks in the lobby for that all important morning cup of Joe.

Some guests say that housekeeping needs improvement, with reports of trash from previous guests being left in room, no replacement of dirty towels, and uncleaned toilets. Some guests even reported a funky room smell.

Some guests say that bathrooms are quite small and lack counter space for toiletries and getting ready in the morning. Also, the hotel puts the coffee supplies on the bathroom counter which takes up space and may be unsanitary.

Breakfast is not included in your daily rate, and the food options on the buffet are quite limited anyway. You may want to get out and explore other options nearby.