Positive Reviews
positive:
High level of cleanliness
The housekeeping staff at Fairfield Inn & Suites Memphis East/ Galleria Hotel are always satisfying guests with their thoroughness when cleaning the private rooms. Guests have given many compliments concerning the immaculately clean interiors. The housekeeping staff take pride in their work and this reflects in the results.
positive:
Spacious rooms
If you are traveling with more than one other person, you won't need to worry about a lack of space. The room and suites on offer provide you with more than enough space for the allowed occupancy. You won't likely feel cramped in your own room even if you're not alone.
positive:
Convenient location off interstate
Fairfield Inn & Suites Memphis East/ Galleria Hotel is conveniently located just off the highway, giving guests easy access to the hotel. This also means that guests won't have to struggle finding the building in the first place. There are a couple of dining and shopping facilities that are within walking distance, making it easy for guests without transport.
Negative Reviews
negative:
Noisy interiors
Although you might find each room spacious, you might have a few issues with noise. It is recommoended to bring a pair of earplugs with you if you are a light sleeper. The thin walls separating each room from the neighboring rooms and corridor let in unwanted noises, making it hard to fall asleep sometimes. Although you might find each room spacious, you will likely have a few issues with noise. It is recommended to bring a pair of earplugs with you if you are a light sleeper. The thin walls separating each room from the neighboring rooms and corridor let in unwanted noises, making it hard to fall asleep sometimes.
negative:
Not the best breakfast
Although the breakfast provided each morning is free, there have been a couple of complaints concerning the lack of variety. Guests would also like to see a better range in healthy options such as fruit, salad and beverages.
negative:
Slightly outdated
Even though most guests enjoyed their time spent at this hotel, the interiors are slightly outdated and in need of a renovation. Some guests noticed that the furniture is worn and needs to be replaced, while the general complaints concerned the old decor.