Positive Reviews
positive:
Good safe location
Being in close proximity to the mall, this hotel offers shopping and restaurant choices right out the door. The area is one of the safer neighborhoods of Memphis, which might be important to you when you travel. It is close to I-40 which will take you to all the big attractions of the city, while also being close to smaller attractions like Collierville or Germantown, which are smaller communities in the Memphis metropole. Tunica, a big casino community, is about an hour to drive from here.
positive:
Good rooms, nice amenities
The rooms an bathrooms are clean and comfortable beds are provided. Many guests and their families liked the indoor pool and other amenities like the business center and fitness center.
positive:
Great staff
A lot of guests remarked how efficient and friendly the staff was. They are able to help with recommendations for dining or attractions, will check you in and out with a smile, and overall just make a real good impression. Many guests say they would come back because of the excellent customer service.
Negative Reviews
negative:
Breakfast not included
Some guests were not happy that breakfast is only available for a surcharge. There are plenty of cheap eats around the hotel if you decide to forego the offered breakfast.
negative:
Internet can be slow
Wi-Fi is slow at times, probably depending when many guests try to access it. You might not be able to stream your favorite films on Netflix in this location when a lot of guests are online, like in the evenings.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.