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    Hotel Extended Stay America Suites - San Jose - Edenvale - North (San Jose, USA)

    Hotel Extended Stay America Suites - San Jose - Edenvale - North (San Jose, USA)

    About Extended Stay America Suites - San Jose - Edenvale - North

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C

    Rating overview

    5.7
    trivago Rating Index® based on 3206  reviews from:
    • Hotels.com(5.6/10)
    • LocationGood  7.9 / 10
    • RoomsOkay  6.8 / 10
    • ServiceOkay  6.9 / 10

    Positive Reviews

    positive:

    Good location

    Guests have appreciated the location of the Extended StayAmerica San Jose - South - Edenvale, as it is right along two major highways that provide access to downtown San Jose. These guests found the location to be convenient because of the access to these roads.

    positive:

    Large rooms

    Past guests have liked the size of the rooms, saying that they are quite large and can accommodate an entire family quite easily. This ensured that guests had enough space when staying at this hotel.

    positive:

    Good value

    Numerous guests have said that this hotel provides excellent value. Since the San Jose area can be expensive, finding a hotel on the outskirts of town for a fair price was a bonus for these guests.


    Negative Reviews

    negative:

    Rooms not stocked

    There have been many complaints about the fact that the rooms aren't stocked with anything upon arrival at the Extended StayAmerica San Jose - South - Edenvale. The kitchens don't have dishes or cutlery, as you have to go to the front desk to ask for them. You are also charged extra for using these dishes. Guests did not like this policy at the hotel.

    negative:

    No daily housekeeping

    Many guests did not like the housekeeping policy at the hotel, as your sheets will only be changed once per week while staying there. This left a great deal to be desired regarding the cleanliness of the hotel.

    negative:

    Poor customer service

    Multiple guests have complained about the poor customer service that the staff has shown at this hotel. Guests have been forced to wait for hours for their rooms to be ready and have dealt with rude staff members when checking into the property.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Parking
    4. Pets allowed
    5. Non-smoking rooms
    6. PC with internet
    7. Snack bar
    8. Laundry service
    9. WiFi in public areas
    10. Room service
    11. Free WiFi (public areas)
    12. Free WiFi
    13. Breakfast
    14. Hand sanitizer provided
    15. Safe distance
    16. Response protocol
    17. New safety protocols
    18. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Radio
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Cable TV
    14. WiFi
    15. Kitchen
    16. Microwave
    17. Fridge
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Flatscreen TV
    21. Dining Area

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    6199 San Ignacio Avenue,  95119,  San Jose,  USA
    Telephone: +1(408)2264499 | Fax: +1(408)2264489 | 

    Frequently Asked Questions about Extended Stay America Suites - San Jose - Edenvale - North

    • Is there a pool area at Extended Stay America Suites - San Jose - Edenvale - North?

      No, Extended Stay America Suites - San Jose - Edenvale - North doesn’t offer pool areas.

    • Are pets allowed at Extended Stay America Suites - San Jose - Edenvale - North?

      Yes, Extended Stay America Suites - San Jose - Edenvale - North has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Extended Stay America Suites - San Jose - Edenvale - North?

      Yes, Extended Stay America Suites - San Jose - Edenvale - North provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Extended Stay America Suites - San Jose - Edenvale - North?

      Check-in at Extended Stay America Suites - San Jose - Edenvale - North is available from: . Check-out time is by .

    • Where is Extended Stay America Suites - San Jose - Edenvale - North located?

      Extended Stay America Suites - San Jose - Edenvale - North is located in 6199 San Ignacio Avenue, 95119, San Jose, USA.

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