Positive Reviews
positive:
Amazing for the budget
If budget-friendly accommodation is what you are looking for, then this will suite your needs perfectly. Almost all guests agree that all the basic necessities you need are provided for. House-keeping cleans once per week, and all cooking utensils are available at reception.
positive:
Hospitable staff put you first
Whether you stay for a day or two, or a month, the staff take genuine interest in your well-being. Many repeat visitors are pleasantly surprised when the staff remember them by name, and feel that their needs are always taken care of.
positive:
Convenient to downtown
Travelers on vacation and those who are taking a well-deserved break said the ease of access to downtown San Antonio is ideal for their needs. You will find unique restaurants like Sea Island Shrimp House and the popular Iron Side Mall available for all your shopping.
Negative Reviews
negative:
Bathroom cleanliness not up to par
A fair number of complaints have been reported from guests who felt the bathrooms were not as clean as they should have been. Guests found mould on the ceilings, stained toilet bowls, and caked-up dirt in the corners of the bathrooms floors.
negative:
Air-con a bit noisy
There have been a number of issues concerning the air-conditioning units here. Some guests experienced units that only worked on cold, and others had units that would only heat the room. If you're a light sleeper, you might need to set the temperature before you retire because of the noisy units.
negative:
Lobby needs a fresh approach
While all efforts to make a good first impression have been met when entering the lobby, according to many guests who stayed for an extended period of time, it could do with a deep clean, and some refreshingly new decor.