Hotel Extended Stay America Suites - San Antonio - Airport (San Antonio, USA)

Past guests have enjoyed the front desk staff, as they are cheerful and usually very friendly. This made the check-in experience a positive one, as guests could interact with these friendly staff members throughout the process.

Many guests have liked where this hotel is located, as it is close to San Antonio Airport and right along Highway 281, which makes it easy to get to the city's downtown area and many other attractions in the region.

Each room at this hotel comes with a full size refrigerator and guests have appreciated having this appliance available to them. This fridge has come in handy for guests when staying at the hotel for an extended period.

There have been many complaints about this property not being clean. Guests have been horrified to arrive in their rooms to find that it hadn't been cleaned after the last guests had left. These guests have found the carpets, linens, and bathrooms to be generally unclean, as well.

Multiple guests have complained about the beds, saying that they are some of the most uncomfortable mattresses they have ever slept on in a hotel. These mattresses are said to be old and hard, making it difficult for guests to get a good night's sleep.

Guests have reported that although there is a kitchen in the rooms at this property, it isn't stocked with anything. As a result, you have will have to head to the lobby whenever you want dishes or pots and pans with which to cook. Guests have said that the property doesn't even have glasses in the rooms.