Hotel Extended Stay America Suites - Red Bank - Middletown (Red Bank, USA)

Reviewers often appreciated the pleasant, efficient and helpful personnel who reportedly looked after guests well and had useful local knowledge to share. Animal owners liked the pet-friendly policy.

Although the rooms were reportedly nothing to write home about, many guests said they were suitably spacious, comfy and clean for their needs. The fully-equipped kitchenettes appealed to long stay guests looking for self-catering facilities. The reasonable room rates prompted many budget-minded guests to say they got fair value for money. Several guests remarked that the hotel was in a fairly peaceful location. The flat-screen TVs also won praise.

Drivers in particular welcomed this property's location off the Garden State Parkway in the Jersey Shore region of New Jersey. Downtown Red Bank was easily reached by car as were parks, arts venues, golf courses, beaches and shopping malls. It also appealed to travellers that there were filling stations and dining options just a short drive away. The complimentary parking was another bonus.

It was occasionally claimed that the front desk was sometimes left unmanned at night, which made it tricky to locate personnel at times.

According to several guests, certain rooms could have done with updating to address maintenance issues like dated decor, tired-looking mattresses and clogged drains. Some critics were annoyed that the free housekeeping service was only provided once a week. Other cleanliness issues mentioned included leftover litter, unmade beds, inadequately cleaned bathrooms and carpets and stale smoky odours.

The free grab-and-go breakfast underwhelmed some visitors who claimed the menu choice was too limited. Meanwhile, several critics expressed disappointment at poor network coverage or subpar speeds on the free Wi-Fi network.