Hotel Extended Stay America Suites - North Chesterfield - Arboretum (Richmond, USA)

This hotel is pet friendly and guests who have made use of this service have appreciated it and valued the way their furry friends have been treated. Staff members not only provide guests with pristine service but also offer pets fantastic treatment and make them feel right at home.

Guests have been pleased with this hotel's location in respect of shops, grocery stores, places of interest as well as restaurants. Guests are spoiled for choice when it comes to dining as there are ample restaurants to choose from just moments away such as Gogi BiBimBap Restaurant and Pepe's Mexican Restaurant.

Guests have boasted on behalf of the staff members at this hotel for the excellent service they have received and have even gone as far as to mention, by name, certain staff members who have made their stay truly memorable.

Reviews suggest that this hotel is in need of a makeover, especially when it comes to the decor. The cabinets inside the rooms are outdated and are noticeably worn out, the carpets are stained and some of the bathrooms amenities are not always entirely in a working condition.

Many reviews have attested to the peacefulness and serenity of this hotel. However, on the other hand, some guests have not been pleased with the noise made by other guests in nearby rooms and this is blamed on lack of sound-proofing and thin walls separating rooms.

Rooms at this hotel are fitted with a kitchenette which should come equipped with cutlery, crockery etc. However, this was not always the case. Guests have, on some occasions, arrived at their rooms with none of the above mentioned items and have also been disappointed with the size of the kitchen included.