Hotel Holiday Inn Express Richmond E - Midlothian Trnpke (Richmond, USA)

Many guests have found the staff at this hotel to be very friendly and accommodating. This helped improve the stays of these guests, as they felt as though staff members were approachable and that they would go out of their way to meet guests' expectations.

Numerous guests have liked the free breakfast that is served every morning at this hotel. Guests have reported that the breakfast has a fair amount of variety and is very good compared to what you would expect to find in a hotel breakfast.

Guests have mentioned that this hotel is very conveniently located. Although the property is 15 minutes outside of downtown Richmond, guests have said that it is close to a number of major highways and that this location makes it easy to reach all areas in the city quickly and efficiently.

There have been complaints about the walls being quite thin at this hotel. As a result, guests could hear everything that was going on in neighbouring rooms. This made it difficult for guests to sleep at night, especially if their neighbours were making noise.

Past guests have noticed that this hotel isn't always very clean. There have been issues with the rooms and bathrooms not being properly cleaned upon arrival, which left guests disappointed with their accommodations.

A number of guests have complained that the beds at this property feel a little bit old. This led to them feeling as though the beds weren't very comfortable and this had a negative effect on their sleep.