Positive Reviews
positive:
Renovated property
Most guests feel that the hotel is modernly decorated, saying that it is obvious that it recently went through extensive remodeling. They note that rooms are upgraded with new and stylish amenities, and that the furniture has been replaced. Some guests say that most rooms are refurbished and have new carpets, which improves their overall look.
positive:
Convenient location
Many guests say that the location of the hotel is great, especially for students and their families since it is very close to everything on the Liberty University campus. They note that local attractions are close by, and that popular restaurants and shopping areas are within the walking distance of the property.
positive:
Professional staff
Most guests note that the employees are extremely friendly, always smiling and ready to help. They say that all minor issues are solved quickly and efficiently, and that the employees are willing to go the extra mile, and suggest popular places to visit and to dine at.
Negative Reviews
negative:
Slightly uncomfortable beds
Some guests feel that the beds are a bit uncomfortable, especially in suits that have a pull out sofa. They say that beds are hard to sleep on, and suggest asking the front desk for additional blankets to use as padding.
negative:
Missing kitchen essentials
Several guests say that rooms are missing basic cooking essentials, noting that there are no dishes, glasses or utensils. They suggests taking this up with the front desk since missing items it will be delivered only upon request.
negative:
Breakfast needs variety
Some guests note that breakfast is good but not great, saying that a bit more variety would go a long way. They suggest adding more fruit options, and an assortment of healthier snacks. They also suggest visiting local diners and restaurants for additional breakfast options.