Positive Reviews
positive:
Popular roadside location near shops and dining
Not only did guests like having lots of places to eat in the surrounding area, but also this property in the northern outskirts of Fresno was just across the freeway from a major shopping centre. Furthermore, there were bus stops and filling stations nearby. Motorists liked the free parking. The easy access to the Yosemite Freeway made it simple to reach local attractions, academic institutions, hospitals and downtown. Lovers of the great outdoors liked the way they were within moderate driving distance of several of California's national parks.
positive:
Customer care was good
The reportedly friendly, efficient and helpful personnel looked after guests well and usually offered a warm welcome plus a hassle-free check-in. The pet-friendly policy was welcomed by animal owners.
positive:
Spacious and clean rooms were well-equipped
Those travelling on a budget often remarked that their stays represented reasonable value for money due to the normally affordable room rates. Several guests commented that the hotel was fairly peaceful considering how close the freeway was. Reviewers liked the reliable free Wi-Fi and flat-screen TVs. According to many guests, the rooms were generously-sized, clean and comfy. The kitchenettes won praise from those on longer stays.
Negative Reviews
negative:
Complimentary breakfast divided opinion
The simple free grab-and-go breakfast was a hit with many diners. However, some critics bemoaned the narrow selection of food and drink options on the menu.
negative:
Maintenance and cleanliness issues
Kitchens, bathrooms and carpets that could have been more thoroughly cleaned, aging furniture, ineffective air-conditioning units and tired-looking decor were among the minor cleanliness and maintenance issues reported by critics in certain rooms. Moreover, the free weekly housekeeping came too infrequently for some guests' liking.
negative:
Nuisance smells encountered
Stale smoky odours and overpowering cleaning product smells occasionally proved to be off-putting for visitors in certain rooms.