Positive Reviews
positive:
Complimentary Airport Shuttle
The hotel offers free drop-off and pickup shuttle service to the Tampa International Airport. Guests seem satisfied that the shuttle runs on-time, and the service is available even for early-morning flights. This will definitely come in handy if you have a flight to catch and are not planning to rent a car.
positive:
Clean and Comfortable
Most guests found that the hotel was fairly clean and pleasant. The guestrooms are very spacious, and the beds seem to be quite nice. Aside from the occasional minor issue, reviewers generally agreed that the facilities were nicely maintained.
positive:
Friendly Staff
Guests had an overwhelmingly positive impression of the service at this hotel. The staff are friendly and welcoming, and reviewers mentioned that they were quick to address any issues and were very apologetic and accommodating.
Negative Reviews
negative:
Weekly Housekeeping
Because this is an extended stay hotel, housekeeping does not generally clean the rooms during your stay. Maid service is typically scheduled on a weekly basis, so you will need to be aware not to expect your room cleaned each day, and you may need to go down to the front desk in person in order to ask for more toiletries or towels.
negative:
Wi-Fi is Lacking
Some guests reported experiencing problems with the hotel's Wi-Fi network. Multiple guests complained that the free connection was slow (the hotel offers an upgraded, faster network for an additional fee), while others mentioned that they could not access the network at all.
negative:
Nothing Within Walking Distance
The hotel is situated in a business area, and there are not many places within walking distance of the property. Getting to restaurants, shops and other attractions will necessitate having a car or hopping in a taxi.