Positive Reviews
positive:
Handy location in downtown Houston.
Guests staying at Embassy Suites Houston - Downtown are quick to praise the hotel's downtown location. The property is situated just 250 meters from George R. Brown Convention Center, making it a popular choice with business travelers. Meanwhile, Toyota Center (basketball), Minute Maid Park (baseball), and BBVA Compass Stadium (soccer) are all within a ten-minute walk.
positive:
Cooked to order breakfast is popular.
Guests can enjoy a free breakfast each morning. Unlike so many other hotel breakfasts, this breakfast is cooked to order and offers the likes of omelets, waffle, bacon, sausage, and much more. This novel approach to complimentary breakfasts proves very popular with guests.
positive:
Spacious suites are clean and tidy.
Guests report that the hotel's suites are spacious and offer plenty of room to spread out. Meanwhile, guests are positive in their evaluation of cleanliness, reporting that suites are generally clean and tidy.
Negative Reviews
negative:
Some find sofa beds to be uncomfortable.
While many guests enjoy a comfortable stay at Embassy Suites Houston - Downtown, this is not always the case for those guests looking to utilize the in-suite sofa bed. A number of guests report that thin mattresses and bulging springs make these pull-out beds uncomfortable to sleep on.
negative:
Rooftop pool is on the small side.
The hotel's rooftop pool generally receives praise but a number of guests are disappointed by the size of the pool. According to reports, the pool is on the small side, and not really suited to adults looking to swim.
negative:
On-site parking is expensive.
A number of guests are critical of the cost of valet parking at the hotel, which is said to be expensive. Other guests opt for less expensive public parking nearby, although strict time limits mean that vehicles are required to be moved every day, a detail that proves very frustrating.