Positive Reviews
positive:
Central, Easily-accessible Location
Element Lexington is easy to find and is easily accessible to many services and attractions. Restaurants, pubs, shops, museums and parks are a short distance away. Getting around is made easier with the complimentary shuttle and bicycle rental
positive:
Excellent Facilities
Guests reported that the facilities at this hotel are top-notch. The fitness center is spacious, clean and has lots modern equipment, the swimming pool is warm and clean and the lobby is inviting with lots of seating areas.
positive:
Plentiful and Varied Breakfast
A large and varied breakfast is served each morning and everything is fresh, delicious and well-prepared. Guests also reported the breakfast area is spacious and clean and staff are quick to replenish items that run out.
Negative Reviews
negative:
Rooms are in Need of Some Updates
The guest rooms at Element Lexington need to be updated as the current decor and furnishings are old-fashioned and showing a lot of wear and tear. Guests also reported that the beds are uncomfortable and the bathrooms are shabby with mold in the shower, l
negative:
Unfriendly, Uncaring Staff
Guests reported that form check-in to check-out they found themselves dealing with uncooperative staff who don't seem to care about their jobs or guests. Staff members refuse to accommodate any special requests, they don't honor pre-made bookings, they pr
negative:
There is Some Noise Around the Hotel
It can be noisy around the hotel at all hours of the day and night and there are several sources of this noise including loud air conditioning units, loud conversations in nearby rooms, people walking in the corridors and doors opening and closing.